At yogame, protecting the personal information of every Pakistani player is a core operational responsibility — not an afterthought. This Privacy Policy explains precisely what data we collect, why we collect it, how it is stored and protected, who may access it, and what rights you hold as a yogame account holder under applicable international data protection standards.
Six fundamental data protection commitments that every yogame player in Pakistan can rely on.
Every data transmission between your device and yogame servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your yogame login credentials, payment details, and personal information are never transmitted in plain text under any circumstances.
yogame does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks under any circumstances. Your data belongs to you. We use it only to operate the yogame platform and comply with our legal obligations as a licensed gaming operator.
yogame collects only the data strictly necessary to operate your account, process transactions, verify your identity for KYC compliance, and deliver a personalised gaming experience. We do not collect data speculatively or beyond what our legitimate operational and legal purposes require.
All yogame player data is stored on access-controlled servers located in jurisdictions with strong data protection frameworks. Storage systems undergo regular penetration testing and security audits. Access to raw player data is restricted to authorised personnel only, on a strict need-to-know basis.
Receiving promotional communications from yogame is entirely optional. You may opt out of all marketing emails, SMS notifications, and push alerts at any time through your account preferences or by contacting our support team. Opting out does not affect service-critical communications such as withdrawal confirmations or security alerts.
yogame acknowledges your rights to access, correct, and request deletion of your personal data. Verified requests are handled within 30 days. We maintain a dedicated privacy team that processes data subject requests promptly and in full compliance with our obligations under our international gaming licence framework.
This Privacy Policy applies to yogame, an online casino and sports betting platform accessible at yogame.ws, operated by yogame Entertainment Ltd. ("yogame", "we", "us", or "our"), a company incorporated and operating under an international gaming licence.
yogame is the data controller for all personal information collected through the yogame platform, including the website, mobile interface, and any related services. If you have any questions about how yogame handles your personal data, you may reach our Privacy Team at [email protected] — please mark your subject line "Privacy Request" so it is routed to the correct team.
yogame collects personal data in several ways: data you provide directly when registering or using our services, data generated automatically through your use of the platform, and in limited cases, data received from trusted third parties for verification purposes.
A. Registration & Account Data
B. KYC Identity Verification Documents
C. Financial & Transaction Data
D. Technical & Usage Data
yogame uses your personal data only for purposes that are necessary, proportionate, and grounded in a legitimate legal basis. The table below summarises our primary processing activities:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data, contact details | Contractual necessity |
| Age & identity verification (KYC) | ID documents, date of birth | Legal obligation |
| Processing deposits & withdrawals | Financial data, transaction history | Contractual necessity |
| Anti-fraud & AML monitoring | Transaction data, IP logs, device data | Legal obligation |
| Customer support | Account data, communication records | Contractual necessity |
| Responsible gaming monitoring | Wagering history, session data | Legal obligation & legitimate interest |
| Personalised promotions | Gaming preferences, account history | Consent (opt-in) |
| Platform security & integrity | IP address, login logs, device fingerprint | Legitimate interest |
| Legal & regulatory compliance | All categories as required | Legal obligation |
yogame processes your personal data under one or more of the following recognised legal bases, consistent with our obligations under our international gaming licence and applicable data protection frameworks:
yogame uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences, and — where you have consented — to deliver relevant promotional content. We do not use third-party advertising trackers that share your data with external ad networks.
Types of Cookies We Use
You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use core yogame features including deposits, withdrawals, and game play.
yogame does not sell your personal information to any third party. We share data only in the limited, controlled circumstances described below, and only to the minimum extent necessary:
yogame retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the longer retention periods required by our gaming licence conditions and applicable AML regulations.
On expiry of applicable retention periods, yogame securely deletes or anonymises the relevant data so that it can no longer be linked to an identifiable individual.
yogame implements layered technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key measures include:
As a yogame player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] with "Privacy Request" in the subject line. yogame will respond within 30 calendar days of receiving a verified request.
yogame is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21 years. Registration requires affirmative declaration of age and is subject to mandatory KYC age verification before real-money play is permitted.
If yogame discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all funds will be returned in full (excluding any bonus amounts), and all associated personal data will be securely deleted without undue delay.
If you are a parent or guardian and believe your child may have registered on the yogame platform without your knowledge, please contact us immediately at [email protected] so we can investigate and take appropriate action.
yogame may transfer your personal data to countries outside Pakistan for the purposes of hosting, processing, or KYC verification. Where such transfers occur, yogame ensures that appropriate safeguards are in place, including:
yogame does not transfer raw KYC identity documents internationally beyond the verified identity verification partner described in Section 6. Document processing occurs within access-controlled environments only.
yogame reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our operational practices. When material changes are made, yogame will notify all registered players by email and display a prominent notice on the platform for a minimum of 14 days prior to the updated policy taking effect.
The date at the top of this page ("Last Updated") reflects when the most recent revision was published. Continued use of the yogame platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with changes to this policy, you should cease using yogame and may request account closure by contacting our support team.
Archived versions of previous Privacy Policy documents are available on request by emailing [email protected].
For all privacy-related queries, data subject access requests, consent withdrawal requests, or complaints regarding yogame's handling of your personal data, please use the following contact details:
If you are not satisfied with yogame's response to your privacy concern, you have the right to escalate your complaint to the relevant supervisory authority or our gaming licence regulatory body. Details of the applicable authority are available upon request.
As a yogame player you hold these rights with respect to your personal information at all times.
Request a copy of all personal data yogame holds about you at any time. We will provide this in a structured, readable format within 30 days of a verified request.
If any personal data yogame holds about you is inaccurate or incomplete, you have the right to request correction. Most account details can be updated directly via account settings.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to yogame's legal retention obligations under AML and gaming licence regulations.
Request that yogame limits how your personal data is used while a dispute about its accuracy or lawfulness is being resolved, without requiring full deletion of the data.
Receive your personal data in a machine-readable format (CSV or JSON) so you can transfer it to another service provider. Applies to data processed on the basis of consent or contract.
Object to yogame processing your personal data for direct marketing at any time with immediate effect, or for legitimate interest purposes where your rights and interests override ours.
yogame combines Pakistan's best cricket betting and casino games with bank-grade data security and full PKR payment support via JazzCash and EasyPaisa. Your data stays yours — always.